Terms & conditions

These terms apply when you use our website or engage Pembrokeshire Holiday-Let Compliance for fire-risk assessment and holiday-let compliance services.

Our services

We provide fire-risk assessments, holiday-let fire-safety support, Airbnb compliance checks, guest-house and glamping fire-safety guidance, documentation packs, and related compliance services across Pembrokeshire. Scope, timing, and fees are agreed with you before work begins.

Consultations and property visits

Compliance consultations and property visits are by appointment. Please give accurate contact details and reasonable access to the property at the agreed time.

If you need to reschedule, as much notice as possible helps us adjust the programme.

Fees and payment

Services are priced individually based on property type, complexity, and documentation required. We confirm fees and any variations before work starts.

Payment terms are agreed with you in writing before the property visit or deliverable.

Access and safety

You are responsible for ensuring our team can work safely on your property and that any known hazards are disclosed in advance. We may pause or decline work where conditions are unsafe.

Liability

We take care on every engagement and maintain appropriate insurance. Nothing in these terms limits liability where it cannot be limited by law.

We are not responsible for delays or failure to perform caused by events outside our reasonable control. Recommendations are based on information available at the time of visit; owners remain responsible for implementing measures and ongoing fire-safety management.

Website use

Content on this website is general information. We may update pages from time to time and do not guarantee the site will always be available without interruption.

Governing law

These terms are governed by the laws of England and Wales. Questions: hello@pembrokeshireholidayletcompliance.co.uk or 01437 621890.